Privacy Policy

Effective Date: Jan 1, 2024

1. Introduction

Welcome to Da Silva Media (“we,” “our,” “us”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at dasilvamedia@telkomsa.net.

2. Information We Collect

We collect personal information that you provide to us voluntarily when you express an interest in obtaining information about us or our services, participate in activities on our website, or otherwise contact us.

• Personal Information Provided by You: We collect names, email addresses, phone numbers, and other similar contact data.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number) and the security code associated with your payment instrument.
• Social Media Login Data: We provide you with the option to register using social media account details, like your Facebook, Twitter, or other social media account.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To facilitate account creation and the login process.
• To post testimonials.
• Request feedback.
• To manage user accounts.
• To send administrative information.
• To protect our services.
• To enforce our terms, conditions, and policies.
• To respond to legal requests and prevent harm.
• Fulfill and manage your orders.
• Administer prize draws and competitions.
• Deliver and facilitate the delivery of services to the user.
• Respond to user inquiries/offer support to users.

4. Sharing Your Information

We only share and disclose your information in the following situations:

• Compliance with Laws: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.
• Vital Interests and Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.
• Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the information we hold about you. To exercise these rights, please contact us at dasilvamedia@telkomsa.net.

8. Changes to This Privacy Policy

We may update this privacy notice from time to time in response to changing legal, technical, or business developments. We will take appropriate measures to inform you, consistent with the significance of the changes we make.

9. Contact Us

If you have questions or comments about this policy, you may email us at dasilvamedia@telkomsa.net